Do you own an ingenuity baby swing? But your ingenuity baby swing doesn’t swing? You don’t need to worry about it, because we have got your back here. Ingenuity has introduced various variants of baby swings. All of them are excellent baby swings. But some people face a problem that their ingenuity baby swing doesn’t swing.


Did you know which is the Best ingenuity baby swing?  View Swing

Ingenuity baby swing doesnt swing by ibestbabyswing.comIt might be one of the reasons that you made a few mistakes while its assembly or you are misusing it. So in this article, we’ll mention all the possible reasons that will help you in swinging your ingenuity baby swing correctly.

Your Ingenuity Baby Swing Doesn’t Swing Because of the Following Causes:

1. You may need to change batteries

Batteries of your Ingenuity baby swing might run out of power. Batteries don’t last all the time; you have to change them periodically. If you are using the vibration feature also, then batteries will die early. So you may have to change its batteries every month.

However, without using the vibration features, batteries’ life can be extended. If the battery power is low, then there is a possibility that your baby swing may play songs but doesn’t swing. Because each component requires a different voltage level, so simply change the batteries, and it will be fine.
If you are using low-quality batteries, we recommend getting the premium quality D and C type batteries for your baby swing. Get D type Energizer batteries for ingenuity swing models like DreamComfort inlighten and boutique collection swing portable. Get premium quality C type energizer batteries for ingenuity models like Ingenuity comfort go portable and comfort cradling. You have to use both D and C type batteries in Ingenuity Convertme swing. These premium quality batteries will last for a longer period and help you perform the swing’s functions perfectly.

If your swing’s model can operate on plug-in option as well, then you can simply check it by plugging your swing in the socket. If you don’t know how to change the batteries of ingenuity baby swing or making a mistake while changing it, please follow these guidelines to change Ingenuity’s batteries.

2. Stationary seat lock

unlock stationary seat of ingenuity baby swing

Some of its models have a stationary seat feature. With this feature, you can lock the seat in a fixed position. If the swing is in a locked position, then its seat will never swing. So make sure that you have unlocked the stationary seat from both sides. If you are making a mistake, please learn how the stationary seat lock works.

3. Sensors alignment

align the sensors of ingenuity baby swing hybridive technology

If the swing supports hybridrive technology, then you can face problems if you haven’t assembled it correctly. Few models of ingenuity baby swings like ingenuity convertme swing-2-seat, ingenuity power adapt portable swing, or ingenuity swing ‘n go portable have hybrdrive technology. If you own one of these models, then you have to take care of sensor alignment while assembling them.

Because these models use hybridrive technology to increase battery life three times, if you do not align them properly, your baby swing will not swing. Hybridrive technology saves battery life with the help of magnet and gravity. That’s why its proper alignment is necessary.

The sensors’ misalignment can happen during the assembly of swing. So if you are making mistakes while its assembly or don’t know the exact way to assemble the ingenuity baby swing, then please follow these guidelines to assemble the Ingenuity swing perfectly.

4. Push swing’s seat

push baby swing

All those baby swings that are supported by hybridrive technology needs little push at the start. So if you own one of such models, then you have to give your baby swing a little push initially; otherwise, your ingenuity baby swing will face problems while swinging.

5. Contact Customer support

All the causes mentioned above can be the reason that your ingenuity baby swing doesn’t swing. However, if your baby swing doesn’t have any of the issues discussed above, then it can be a major fault with your baby swing. In this case, you should contact the customer service of kids2.

If you don’t know how to contact the customer support of Kids2, or you are worried that whether you’ll get a fruitful response or not, you don’t need to worry about it. You can follow our guidelines to contact Kids2 customer support. After following these guidelines, you will surely get a fruitful response from them and your problem will be resolved.


People buy ingenuity baby swing to soothe their babies, or for giving relief in colic and also in a condition like reflux. They can use only if their swings work perfectly, but some people complain that their ingenuity baby swing doesn’t swing. After analysis, we found that in most cases, it’s because they haven’t assembled it correctly, or they were misusing it. We have mentioned all the possible causes that can be a problem in the swinging of ingenuity baby swing.

So you should check and match all the causes mentioned above with your case. These points will definitely help you in troubleshooting your problem. Sometimes it can be a major fault; only in this case, you should contact the baby swing’s manufacturer.

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  1. Hello, my son is six weeks old and I have been using my ingenuity baby swing for a few weeks all of a sudden the lights started flashing so I thought the batteries must have gone so I replaced them but they are still flashing and it doesn’t swing, but the songs work can you help?

    1. Hi Sharon, if the lights are flashing, then it can be a technical fault. You should contact the customer support team of kids2, as mentioned in the point number 5. If the swing is not swinging then make sure stationary seat button is unlocked, sensors are perfectly aligned. If your swing is supported with hybridrive technology then you have to push the swing with your hand each each time you start the swing. If after applying all these methods, your swing is still not swinging then there is a technical fault in the swing and you should contact the customer support of Kids2.

  2. I purchased the ingenunity cradling swing a few days ago and it’s not powering on with batteries or the adapter. Please help thank you

    1. Hi Darika, there can be many reasons if its not powering on with batteries or adapter after proper assembly. Either the batteries are out of power and there can be a fault in the adapter as well, or there can be a technical problem in the swing. If any part is defected then you have to replace or repair that part. For that purpose you should contact the customer care of Kids2. Please follow the proper method to contact Kids2.

  3. The sensor on the swing is off centre and won’t swing we’ve taken it apart twice, had our friend who also has the same swing put it together and neither of us can get it centred!

    1. Please read the 3rd point, where we have also given the link of this baby swing’s assembly method. Follow the step-by-step guidelines to align the sensors properly.

  4. I purchased the Ingenuity Poweradapt Convertme Swing-2-Seat Wimberly
    And it won’t swing but the songs will play,
    I’ve tried new batteries and push starting but nothing will happen when I press on the swing function it lights up then flashes then turns off

    1. Thank you Ashley for reaching out to us. It’s obvious that the problem is not with the batteries. Make sure you have done the assembly right. We have also given step-by-step guidelines to assemble the ingenuity baby swing properly. Please read the last line of the 3rd point, where we have provided the link of assembly. Make sure you have followed the proper guidelines. If you have done the assembly right, then ensure the stationary seat is unlocked. We have mentioned the details about seat locking in the 2nd point. If everything is alright from your end, then the swing can be defective. In this case, please contact the customer support of kids2; detail is mentioned in the 5th point.

  5. Hello,
    Our ingenuity Swing will not turn on. We have plugged it in and changed the batteries. None of the green lights will come on at all. It’s like it doesn’t have power. It’s a new swing and hasn’t been used 4 times, at most.

    1. Hi Darlene, thank you for contact us. If the lights are not turning on even after replacing the batteries or plugging-in, then it is possible that circuit is burnt or it can be other technical issue. In this condition, try contacting the customer support of Kids2, ask them to replace the defected part. If you don’t know how to contact them, please read our article on contacting the customer support of ingenuity baby swing. We have explained in detail the proper way to contact their customer support.

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